Privacy Policy

Greatness Makers ("Greatness Makers," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit greatnessmakers.com, use any page or subdomain that links to this Policy, purchase a product or service, schedule a consultation, join a coaching program or learning portal, submit a form, or otherwise communicate with us (collectively, the "Services").

By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

1. Information We Collect

Information you provide

We may collect information you voluntarily provide, including:

Your name, email address, mailing address, telephone number, and other contact information.

Account credentials and profile information for a client or learning portal.

Billing, transaction, and order information. Payment card information is generally processed by our third-party payment providers; we may not receive or store the complete card number.

Information submitted when scheduling a consultation, completing a form or questionnaire, joining a program, downloading a resource, or subscribing to communications.

Manuscripts, book files, cover materials, photographs, biographies, business information, brand assets, testimonials, feedback, and other content you provide in connection with publishing, coaching, design, marketing, or related services.

Communications you send to us, including email, text messages, direct messages, support requests, coaching discussions, survey responses, and call notes.

Please do not send sensitive personal information unless it is reasonably necessary for the service you have requested.

Information collected automatically

When you use the Services, we and our service providers may automatically collect information such as:

IP address, browser type, device type, operating system, language, and approximate location.

Pages viewed, links clicked, referring pages, dates and times of visits, and other activity information.

Cookie identifiers, pixels, local storage, and similar technologies used for site operation, analytics, security, remembering preferences, and measuring marketing performance.

Information from other sources

We may receive information from service providers and platforms used to operate our business, such as website and funnel providers, scheduling services, payment processors, learning portals, email or text-message platforms, analytics providers, social networks, and advertising partners.

2. How We Use Information

We may use information to:

Provide, personalize, maintain, and improve the Services.

Process orders and payments and deliver purchased products, coaching, publishing, design, marketing, and other services.

Create and manage accounts, client portals, courses, and program access.

Schedule consultations and respond to inquiries or support requests.

Communicate about transactions, projects, appointments, programs, account activity, and changes to our policies.

Send newsletters, resources, offers, and other marketing communications when permitted by law.

Analyze website use, measure campaigns, and improve our content, products, and customer experience.

Detect, prevent, and investigate fraud, misuse, security incidents, or violations of our agreements.

Comply with legal obligations, enforce our rights, and resolve disputes.

We may use information for another purpose disclosed when it is collected or with your consent.

3. Email and Text Communications

If you provide your email address, we may send service-related communications and, where permitted, promotional messages. You may unsubscribe from marketing email by using the unsubscribe link in the message. You may still receive non-promotional communications concerning transactions, appointments, accounts, or active services.

If you provide a mobile number and expressly consent to text messages, we may send the types of messages described at the point of consent. Consent to marketing texts is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out and HELP for help. Carriers are not liable for delayed or undelivered messages. We do not share mobile opt-in data or consent with third parties for their own marketing purposes.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to keep the site functioning, remember preferences, understand site traffic, protect the Services, and measure advertising or marketing performance.

Most browsers allow you to block or delete cookies. Blocking some cookies may cause parts of the Services to function improperly. Where required, we will request consent before using nonessential cookies. At this time, the Services may not respond to every browser-based "Do Not Track" signal. We will honor legally recognized opt-out preference signals when required by applicable law.

5. How We Disclose Information

We may disclose information to:

Service providers: Vendors that support website hosting, forms, customer relationship management, scheduling, payments, accounting, email and text delivery, learning portals, cloud storage, analytics, advertising, printing, book production, distribution, shipping, editing, design, and other business operations.

Professional advisers: Attorneys, accountants, insurers, and other advisers when reasonably necessary.

Business transfers: Parties involved in a merger, financing, acquisition, reorganization, sale of assets, or similar transaction.

Legal and safety recipients: Government authorities or other parties when we reasonably believe disclosure is required by law, necessary to protect rights or safety, or appropriate to investigate fraud or misuse.

At your direction: Third parties you authorize, such as printers, distributors, retailers, publishing platforms, contractors, or collaborators involved in your project.

We may disclose aggregated or de-identified information that cannot reasonably identify you.

We do not sell personal information for money. We may use analytics or advertising technologies that some state privacy laws define as "sharing," "targeted advertising," or a "sale." Where applicable, you may request to opt out as described below.

6. Your Content and Publishing Materials

Materials you provide for publishing or related services may need to be shared with team members, contractors, printers, distributors, retailers, platform providers, or other vendors to perform the requested work. We use and disclose those materials only as reasonably necessary to provide the Services, follow your instructions, protect our rights, or comply with law, subject to any separate written agreement with you.

You are responsible for avoiding unnecessary personal information in manuscripts or materials intended for public release. Once content is published, distributed, posted publicly, or provided to third-party retailers or platforms at your direction, it may be copied, archived, indexed, or retained outside our control.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and transaction records, comply with legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information, our relationship with you, and applicable legal requirements.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system or method of transmission is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and notifying us promptly of suspected unauthorized access.

9. Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to request that we:

Confirm whether we process your personal information.

Provide access to or a copy of certain personal information.

Correct inaccurate personal information.

Delete certain personal information.

Provide certain information in a portable format.

Opt you out of targeted advertising, certain sharing, or certain sales of personal information.

Restrict or object to certain processing.

Allow you to withdraw consent where processing is based on consent.

To submit a request, contact us using the information in Section 15. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, but we may require proof of authority and verification of your identity. We will not discriminate against you for exercising an applicable privacy right. If we deny a request, residents of states that provide an appeal right may appeal by replying to our decision.

You may also update certain account information through your account or contact us for assistance.

10. Children’s Privacy

The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate action. Individuals under 18 should use the Services only with the involvement and permission of a parent or legal guardian.

11. Third-Party Websites and Platforms

The Services may link to or integrate with third-party websites, social networks, payment services, retailers, publishing platforms, or other services. Their privacy practices are governed by their own policies, not this Policy. We encourage you to review those policies before providing information.

12. International Visitors

Greatness Makers is based in Tennessee, United States. If you access the Services from another country, your information may be transferred to, stored in, and processed in the United States or other countries where our providers operate. Those countries may have data-protection laws different from the laws where you live.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised Policy on this page and update the "Last updated" date. If required by law, we will provide additional notice or obtain consent. Your continued use of the Services after an update means you acknowledge the revised Policy.

14. Nevada and California Notices

Nevada residents may request to opt out of certain covered sales under Nevada law. We do not currently sell covered information as defined by that law.

California residents may request the rights described in Section 9 when the California Consumer Privacy Act applies. We do not knowingly sell or share the personal information of consumers under 16. The categories of information we may collect, our purposes for collection, and the categories of recipients are described in Sections 1, 2, and 5. We retain each category as described in Section 7.

15. Contact Us

For privacy questions or requests, contact:

Greatness Makers
Sevierville, Tennessee 37876
United States

Connect with us: https://greatnessmakers.com/connect